Refund Policy

All cancellation requests must be made in writing. A 90% refund will be granted when the cancellation request is received 10 business days prior to the scheduled event. No refunds will be granted if the request is received with fewer than 10 days prior to the scheduled event. Please note transaction fees will not be refunded.

Transferring your registration to another attendee will be allowed up to 5 days ahead of the event.
Any cancellation request received fewer than 10 business days prior to a scheduled event (or after the event date has passed) due to an extenuating circumstance may be reviewed by TEA staff and/or the Board of Directors who will follow up with your request within 10 days after the event has been completed.

Please contact the TEA Events and Production Manager at christine@teaconnect.org with any refund requests or questions.